QuickSync Cancellation and Refund Policy Guide

This page explains everything you need to know about QuickSync cancellation and refund policy, including how to cancel your subscription and how to request a refund.

The cancellation process depends on where you originally installed QuickSync. Please follow the correct instructions based on your installation source to avoid billing confusion.

Important: Where You Installed QuickSync Matters

Your cancellation steps depend on how you signed up:

If you signed up directly on the QuickSync website, you can cancel inside your QuickSync dashboard.
If you installed QuickSync through Shopify, WooCommerce, Clover, or another app marketplace, you must cancel directly from that platform.

For app store installations, simply removing the app from your store will automatically cancel your subscription and stop future billing.

How to Cancel Your QuickSync Subscription (Website Users)

If you signed up through the QuickSync website, follow these steps:

Step 1

Go to QuickSync Dashboard → Settings → Billing Plans

Step 2

Click on Manage Subscription

Step 3

Click on the cancel subscription button on the right side.

Once canceled:

Your subscription will not renew again.
You will continue to have access until the end of your current billing cycle.
No future charges will be applied after the billing period ends.

Your access remains active until your paid period expires.

QuickSync Stripe billing page showing the Lite plan at 19 dollars a month

How to Cancel via Shopify, WooCommerce, Clover, or Other App Stores

If you installed QuickSync through an app store, cancellation must be completed within that platform.

Shopify

Go to your Shopify Admin → Apps → Remove QuickSync.

WooCommerce

Cancel the subscription through your WooCommerce billing or marketplace section.

Clover

Remove QuickSync from your Clover dashboard.

Once the app is removed, your subscription is automatically canceled, and no future charges will occur.

If you are unsure where you installed QuickSync, check where your billing charge appears. That is your billing platform.

How to Request a Refund

If you believe you are eligible for a refund, you can submit a request by emailing:

support@itsquick.co

Please include the following details for faster processing:

Your QuickSync account email
Date of transaction
Installation source (Website, Shopify, WooCommerce, Clover, etc.)
Reason for refund request

Our support team will review your request and respond as soon as possible.

If you signed up through an app store, please mention that in your email. Some refunds may need to be processed directly through the billing platform.

Refund Processing Timelines

Refund processing time depends on your QuickSync billing method:

Website or Square billing: 3–5 business days
Shopify or WooCommerce billing: 5–7 business days
Clover billing: Up to 30 days

Please note that banks may take additional time to reflect the refund in your account.

Need Help?

If you have any questions regarding QuickSync cancellation and refunds, our support team is here to help.

Frequently Asked Questions

Will I lose access immediately after canceling?

No. After cancellation, your subscription remains active until the end of your current billing cycle.

Can I reactivate my subscription later?

Yes. You can resubscribe anytime by selecting a pricing plan again from your QuickSync dashboard.

What happens if I cancel during the free trial?

If you cancel during the free trial period, you will not be charged. Syncing stops when the trial ends if you do not pick a plan; nothing is removed from your shops.

Do I receive a refund for unused days?

Refund eligibility depends on your billing terms and installation source. Please contact support for review of your specific case.

How do I know where to cancel?

Check where your billing charge appears. If the charge is from Shopify, WooCommerce, or Clover, cancellation must be done there. If it is billed directly by QuickSync, you can cancel inside your dashboard.

Cancellation and Refund Policy