Order syncing that puts every sale in one list
Every sale from every shop lands in one place, already matched to the right product. The stock comes off everywhere else, and the tracking number goes back to the shops that accept one.
No credit card · every order timing on this page is published, including the slow one
Etsy · order #447113:57:40Etsy is the slowest of the ten and the one worth planning around. Seven of the other nine tell us the moment the order is placed.
Five dashboards, five packing lists, one shelf
Orders arrive in whichever shop made the sale, and nothing joins them up. The work is not the packing, it is the copying between tabs before you can start.
You find out late
An order sits in a marketplace dashboard nobody opened this morning. By the time it is spotted, the despatch clock the marketplace measures you on has been running for hours.
The stock does not come off
A sale in one shop leaves the other four still offering the item. Every minute between the sale and the correction is a minute somebody else can buy the same unit.
The tracking gets typed twice
Once into the courier and once into the marketplace, for every order, by hand. It is the step that gets skipped when it is busy, and the one that costs a seller rating.
| Orders in five dashboards | Orders in one list |
|---|---|
| Opening five shops each morning to see what sold | One list, every shop, in the order the sales happened |
| Matching a marketplace line to your own product by eye | Every order already matched to the product it came from |
| A sale in one shop that leaves the other four offering it | The stock comes off everywhere as soon as we have the order |
| Typing the tracking number into the courier and the shop | Entered once and sent back to the shops that accept one |
| A refund that never makes it back to the stock count | A refund puts the unit back and tells every shop |
| Invoicing rebuilt from five exports at the end of the month | Each sale written to your books as it happens |
One Etsy order, start to finish
Etsy is the slowest of the ten: it cannot push a sale to us, so we check every five minutes. Every other channel beats the timings you see here.
Etsy · order #447113:57:40Etsy has no way to push a sale to us, so we go and look on a short timer. Hold a unit or two back on Etsy and this window stops costing you anything.
Square41+0.4s
Clover41+0.5s
WooCommerce41+0.6s
Shopify41+0.4s
Amazon39+1.6s
eBay40+2.1sThe order is in your one list with the Etsy order number on it, the stock is off every other shop, and the sale is written to your books as an invoice. Add a tracking number later and it goes back to Etsy on its own.
Eight of the ten sales channels tell us the moment an order is placed, so this starts within a second of the sale instead of five minutes after it. The table below gives the figure per channel.
What order syncing covers, channel by channel
Three things vary by channel: whether orders come in, how fast we see them, and whether tracking goes back. One column for each.
| Sales channel | Orders come in | How fast we see them | Tracking goes back |
|---|---|---|---|
| Shopify | Into QuickSync | The moment it happens | Sent to the order |
| Amazon | Into QuickSync | The moment it happens | Amazon does not accept one from us |
| Etsy | Into QuickSync | We look every 5 minutes | Sent to the order |
| eBay | Into QuickSync | We look every 2 minutes | Sent to the order |
| WooCommerce | Into QuickSync | The moment it happens | Sent to the order |
| Square | Into QuickSync | The moment it happens | Square does not accept one |
| Clover | Into QuickSync | The moment it happens | Clover does not accept one |
 TikTok Shop | Into QuickSync | The moment it happens | Sent to the order |
 Squarespace | Into QuickSync | The moment it happens | Sent to the order |
 Lightspeed | Into QuickSync | The moment it happens | Marked shipped, no tracking number |
One list, every shop, in the order the sales happened
Each line carries the shop it came from, the product it matched to, and what still has to happen to it. There is nothing else to learn.
Open an order and you get the buyer, the items already matched to your own products, the stock that came off each shop because of it, and the tracking number once you add one.
Refunds and cancellations run the same path backwards. The unit goes back on the shelf and every shop is told, at the same speed as the original sale, which is the case most tools skip.
- Every order matched to the product it sold, not just to a marketplace line
- Stock taken off every connected shop as soon as we have the order
- Tracking entered once and sent back to the shops that accept one
- Refunds and cancellations put the unit back and tell every shop
| Order | Shop | Items | Status | Received |
|---|---|---|---|---|
| #4471 | Etsy | 1 | To despatch | 14:02 |
| #4470 | Shopify | 3 | Tracking sent | 13:54 |
| #4469 | Amazon | 1 | To despatch | 13:41 |
| #4468 | eBay | 2 | Tracking sent | 13:22 |
| #4467 | Square | 1 | Collected | 13:05 |
What happens when an order is not straightforward
One sale on one shop is easy. These are the cases that decide whether you can still trust the list in your busiest week of the year.
A sale on Etsy, five minutes later
Etsy cannot tell us the second it happens, so we check on a short timer. Everything after that is immediate. A unit or two of safety stock on Etsy covers the window entirely.
A shop that will not take a tracking number
Amazon, Square and Clover have no field for one. The number stays in QuickSync and in whichever shop the order came from, and you keep confirming despatch on Amazon the way you do now.
Lightspeed marks it shipped, without the number
Lightspeed records the sale as fulfilled but keeps no carrier or tracking against it. We mark it shipped and the number stays visible in QuickSync.
A refund or a cancellation
The unit goes back on the shelf and every shop is told, at the same speed as the original sale. Partial refunds put back only what came back.
An order for something you keep in two places
Stock split across a stockroom, a shop floor and a warehouse can be added together into one sellable number or kept apart, so an order only ever draws down the place it should.
A marketplace outage
We hold the update and keep trying until it goes through. You get a single message, not one per retry, and nothing in your own list is wrong in the meantime.
Orders in one list in about ten minutes
Most of the time is us matching your catalogue, because an order is only useful once it knows which of your products it sold.
Connect your first shop
You log in to it the normal way and approve QuickSync on its own screen. Nothing to copy or paste, and you can disconnect from either side whenever you like.
Connect the second
The same again. One shop on its own has nothing to stay in step with, so you need at least two before anything happens.
Let it match your products
An order is only useful once it knows what it sold, so we line the catalogues up by SKU first, then by title, and hand you a short list of whatever we could not match.
Watch, then switch it on
Leave it watching for a few days and check the orders arriving agree with your shops. When you are happy, let it start taking stock off and sending tracking back.
Orders start at Pro
Order volume never changes your bill. Your catalogue size picks the plan, and your plan price covers two connected shops with every shop after that adding it again.
Lite
$19/mo for two shops1,000 items and up to eight connected integrations, with stock kept in step both ways. Stock only: orders and listings are not included at this tier.
Pro
$29/mo for two shops2,500 items and up to eight connected integrations, and the tier where orders and listings start syncing as well as stock. Everything on this page is here.
Ultra at $69 and Ultra+ at $99 add larger catalogues, price rules and done-for-you setup. Every plan starts with a 14-day free trial and no card.
Questions sellers ask about keeping orders in one place
How quickly does an order reach QuickSync?
Eight of the ten sales channels tell us the moment an order is placed: Shopify, WooCommerce, Square, Clover, Amazon, TikTok Shop, Squarespace and Lightspeed. eBay we check every couple of minutes and Etsy every five, because neither has a way to push a sale to us. Clover pushes a sale on the register and a stock change in Clover down the same connection, so neither one is on a clock.
Does the tracking number go back to the shop?
To six of the ten: Shopify, WooCommerce, Etsy, eBay, TikTok Shop and Squarespace. Amazon, Square and Clover have no field for one, so the number stays in QuickSync and in whichever shop the order came from. Lightspeed is in between, marking the sale fulfilled without keeping a carrier or tracking number against it. Amazon is the gap worth planning around, because Amazon measures you on despatch confirmation.
Can QuickSync send an order to another shop to fill?
To six of the eleven integrations. Shopify, WooCommerce, Square, Clover and Lightspeed can be told to fill an order, and QuickBooks takes it as an invoice. Amazon, Etsy, eBay, TikTok Shop and Squarespace hand orders out and cannot take them in, because you cannot create an order on somebody else’s marketplace.
Does an order take the stock off my other shops?
Yes, as soon as we have the order. Correcting every other connected shop takes under a second once we know, or a second or two on Amazon and eBay, so on the eight channels that tell us immediately the whole thing is done within a couple of seconds of the sale. On Etsy and eBay the clock starts when we next look.
What happens to refunds and cancellations?
The stock goes back. A cancellation or a refund puts the item back into your count and we send the corrected number to every connected shop, at the same speed as the original sale. Partial refunds put back only the units that came back. It is the case most tools skip, so it is worth checking whenever you compare.
Which plan do I need for order syncing?
Pro, at $29 a month for two shops with every shop after that adding another $29. Lite at $19 keeps stock in step but does not include orders or listings. Pro covers 2,500 items, and every plan starts with a 14-day free trial and no card.
The two shops you are most likely to be connecting
Each combination has its own guide, because no two channels allow exactly the same things.
Or read about one channel on its own
Every channel has a page covering what it can and cannot do, and how fast it does it.
Put every shop's orders in one list
Connect two shops and watch the second one drop its stock the moment the first one sells. If it does not do what this page says, you will know inside ten minutes.
No credit card required