Order syncing that puts every sale in one list
Every sale from every shop lands in one place, already matched to the right product. The stock comes off everywhere else, and the tracking number goes back to the shops that accept one.
No credit card · included on Pro · nothing changes until you say so
#4471Etsy1 itemTo despatch
#4470Shopify3 itemsTracking sent
#4469Amazon1 itemTo despatch
#4468eBay2 itemsTracking sent
#4467Square1 itemCollected- Stock taken off the 7 other shops
- Written to your books as an invoice
Five dashboards, five packing lists, one shelf
Orders arrive in whichever shop made the sale, and nothing joins them up. The work is not the packing, it is the copying between tabs before you can start.
You find out late
An order sits in a marketplace dashboard nobody opened this morning. By the time it is spotted, the despatch clock the marketplace measures you on has been running for hours.
The stock does not come off
A sale in one shop leaves the other four still offering the item. Every minute between the sale and the correction is a minute somebody else can buy the same unit.
The tracking gets typed twice
Once into the courier and once into the marketplace, for every order, by hand. It is the step that gets skipped when it is busy, and the one that costs a seller rating.
| Orders in five dashboards | Orders in one list |
|---|---|
| Opening five shops each morning to see what sold | One list, every shop, in the order the sales happened |
| Matching a marketplace line to your own product by eye | Every order already matched to the product it came from |
| A sale in one shop that leaves the other four offering it | The stock comes off everywhere as soon as we have the order |
| Typing the tracking number into the courier and the shop | Entered once and sent back to the shops that accept one |
| A refund that never makes it back to the stock count | A source restock or quantity increase updates connected stock; a refund alone does not |
| Invoicing rebuilt from five exports at the end of the month | Each sale written to your books as it happens |
One Etsy order, start to finish
Etsy cannot push a sale to us, so we fetch its orders instead. Once we have one, every step after it runs the same way on every shop.
Etsy · order #447113:57Etsy has no way to push a sale to us, so we go and get it. Hold a unit or two back on Etsy and that never costs you a sale.
Square41In sync
Clover41In sync
WooCommerce41In syncShopify41In syncAmazonheld back39In synceBayheld back40In syncThe eligible Etsy order keeps its source order number and can route to your selected fulfillment store. Eligible QuickBooks sales export as Sales Receipts when fully paid, or Invoices when unpaid or partially paid. Etsy accepts return tracking only where shipping origin, integration date and provider access permit it; restricted shops must update shipping in Etsy.
Supported webhook channels notify QuickSync of orders. Amazon and eBay orders are checked every two minutes; Etsy orders are checked every five minutes. The table below shows the order-discovery method.
What order syncing covers, channel by channel
Three things vary by channel: whether orders come in, how fast we see them, and whether tracking goes back. One column for each.
SupportedSupported, with a limitNot supported
| Sales channel | Orders come in | How fast we see them | Tracking goes back |
|---|---|---|---|
| Shopify | Into QuickSync | The moment it happens | Sent to the order |
| Amazon | Into QuickSync | We look every 2 minutes | Eligible merchant-fulfilled shipments |
| Etsy | Into QuickSync | We look every 5 minutes | Where Etsy grants shipping access |
| eBay | Into QuickSync | We look every 2 minutes | Sent to the order |
| WooCommerce | Into QuickSync | The moment it happens | Sent to the order |
| Square | Into QuickSync | The moment it happens | Square does not accept one |
| Clover | Into QuickSync | The moment it happens | Clover does not accept one |
 TikTok Shop | Into QuickSync | The moment it happens | Except US fulfilled-by-TikTok orders |
 Squarespace | Into QuickSync | The moment it happens | Sent to the order |
 Lightspeed | Into QuickSync | The moment it happens | Marked shipped, no tracking number |
One list, every shop, in the order the sales happened
Each line carries the shop it came from, the product it matched to, and what still has to happen to it. There is nothing else to learn.
Open an order and you get the buyer, the items already matched to your own products, the stock that came off each shop because of it, and the tracking number once you add one.
A refund or cancellation alone does not restore stock. When the originating platform reports an actual restock, the resulting inventory quantity can sync to the other connected shops.
- Every order matched to the product it sold, not just to a marketplace line
- Stock taken off every connected shop as soon as we have the order
- Tracking entered once and sent back to the shops that accept one
- Actual platform restocks can update the other connected shops
| Order | Shop | Items | Status | Received |
|---|---|---|---|---|
| #4471 | Etsy | 1 | To despatch | 14:02 |
| #4470 | Shopify | 3 | Tracking sent | 13:54 |
| #4469 | Amazon | 1 | To despatch | 13:41 |
| #4468 | eBay | 2 | Tracking sent | 13:22 |
| #4467 | Square | 1 | Collected | 13:05 |
What happens when an order is not straightforward
One sale on one shop is easy. These are the cases that decide whether you can still trust the list in your busiest week of the year.
A sale on a shop that cannot push it
Etsy and eBay have no way to send us a sale, so we go and get their orders. Everything after that runs as it does on every other shop, and a unit or two of safety stock on those two covers the wait.
A shop that will not take a tracking number
Amazon, Square and Clover have no field for one. The number stays in QuickSync and in whichever shop the order came from, and you keep confirming despatch on Amazon the way you do now.
Lightspeed marks it shipped, without the number
Lightspeed records the sale as fulfilled but keeps no carrier or tracking against it. We mark it shipped and the number stays visible in QuickSync.
A refund or a cancellation
A cancellation or refund alone does not restore stock. QuickSync propagates an actual restock or inventory increase reported by the originating platform.
An order for something you keep in two places
Stock split across a stockroom, a shop floor and a warehouse can be added together into one sellable number or kept apart, so an order only ever draws down the place it should.
A marketplace outage
We hold the update and keep trying until it goes through. You get a single message, not one per retry, and nothing in your own list is wrong in the meantime.
Connect your shops and verify the order workflow
Most of the time is us matching your catalogue, because an order is only useful once it knows which of your products it sold.
Connect your first shop
You log in to it the normal way and approve QuickSync on its own screen. Nothing to copy or paste, and you can disconnect from either side whenever you like.
Connect the second
The same again. One shop on its own has nothing to stay in step with, so you need at least two before anything happens.
Let it match your products
An order is only useful once it knows what it sold, so we line the catalogues up by SKU, and hand you a short list of whatever we could not match.
Review, then start syncing
Review SKU matches, the fulfillment store and order-sync settings. Enable eligible order syncing on Pro or higher, then verify a supported order and its destination. Inventory syncing and tracking updates follow their own settings and platform limits.
Orders start at Pro
Order volume never changes your bill. Your catalogue size picks the plan, and your plan price covers two connected shops with every shop after that adding it again.
Lite
1,000 items and up to eight connected shops, with stock kept in step both ways. Stock only: orders and listings are not included at this tier.
$19/ month for two shops
Start 14-day trialPro
2,500 items and up to eight connected shops, and the tier where orders and listings start syncing as well as stock. Everything on this page is here.
$29/ month for two shops
Start 14-day trialUltra at $69 and Ultra+ at $99 add larger catalogues, price rules and done-for-you setup. Every plan starts with a 14-day free trial and no card. Compare all four plans →
Questions sellers ask about keeping orders in one place
How quickly does an order reach QuickSync?
Nine of the eleven sales channels tell us the moment an order is placed: Shopify, WooCommerce, Square, Clover, Amazon, TikTok Shop, Squarespace, Lightspeed and Wix. eBay we check every couple of minutes and Etsy every five, because neither has a way to push a sale to us. Clover pushes a sale on the register and a stock change in Clover down the same connection, so neither one is on a clock.
Does the tracking number go back to the shop?
To six of the ten: Shopify, WooCommerce, Etsy, eBay, TikTok Shop and Squarespace. Amazon, Square and Clover have no field for one, so the number stays in QuickSync and in whichever shop the order came from. Lightspeed is in between, marking the sale fulfilled without keeping a carrier or tracking number against it. Amazon is the gap worth planning around, because Amazon measures you on despatch confirmation.
Can QuickSync send an order to another shop to fill?
To seven of the thirteen integrations. Shopify, WooCommerce, Square, Clover and Lightspeed can be told to fill an order, and QuickBooks and Xero take it as an invoice. Amazon, TikTok Shop, Etsy, eBay, Squarespace and Wix hand orders out and cannot take them in. On the marketplaces that is their rule, not a gap in this: you cannot create an order on somebody else’s marketplace. Squarespace and Wix are not marketplaces, but QuickSync does not create orders on them either.
Does an order take the stock off my other shops?
Eligible order activity updates inventory after QuickSync receives and processes it. Amazon and eBay orders are checked every two minutes; Etsy orders are checked every five minutes. Other supported channels send order notifications. Processing and platform response times vary.
What happens to refunds and cancellations?
A cancellation or refund alone does not restore stock. When the originating platform reports an actual restock, QuickSync can propagate the updated quantity. Handle accounting credits separately.
Which plan do I need for order syncing?
Pro, at $29 a month for two shops with every shop after that adding another $29. Lite at $19 keeps stock in step but does not include orders or listings. Pro covers 2,500 items, and every plan starts with a 14-day free trial and no card.
The two shops you are most likely to be connecting
Each combination has its own guide, because no two channels allow exactly the same things.
Or read about one channel on its own
Every channel has a page covering what it can and cannot do, and how fast it does it.
Related guides
The other two jobs QuickSync does, and the full list of channels.
Put every shop's orders in one list
Connect your shops, review the fulfillment destination and enable eligible order syncing. Verify a supported order through to its destination before relying on the workflow.
No credit card required