Squarespace Clover integration for inventory and sales

A Squarespace order reaches us as soon as it is placed, because Squarespace tells us about it. A quantity you change by hand inside Squarespace is a different matter: there is no announcement for that one, so we check every couple of minutes and pick it up on the next pass. Knowing which of those two you are doing explains most of the timing questions people ask about this pair.

In practice a sale on either side is handled quickly, and the only lag worth planning around is you editing a Squarespace quantity and expecting the register to know within seconds. If you run a stock take in the website admin, give it a couple of minutes before you trust what Clover shows. A small buffer on your fastest sellers covers the same window without you having to think about it.

Items pair up by SKU, which makes the shorter limit the one your catalogue has to live inside. Squarespace holds 60 characters and Clover 100, so 60 is the number to design to. Go past it and the code gets cut short as it crosses into Squarespace, at which point it no longer matches the item it belongs to. That failure is quiet by nature: no error, no red flag, just a count that has stopped moving on the lines you sell most of.

The other thing to know before you start is tracking. Clover has no field for us to write a tracking number into, so an order you post from stock that sold at the register keeps its tracking in QuickSync rather than on the Clover sale. Squarespace orders take a tracking number in the normal way, so the gap sits on one side of this pair only, and it is a Clover limit rather than ours.