Lightspeed Etsy integration that keeps the register and the marketplace in step

Sell on Lightspeed or Etsy and QuickSync updates the other automatically. Etsy shipping addresses and tracking depend on your shop’s eligibility and Etsy’s access rules.

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How to connect Lightspeed and Etsy

  1. Connect Lightspeed

    You sign in to Lightspeed X-Series and approve QuickSync for the outlet you want connected.

    ~1 minute
  2. Connect Etsy

    You approve QuickSync from your Etsy account for the shop you want connected.

    ~1 minute
  3. Choose what to sync

    Pick all products or a list, the source store and its locations. Existing products match by SKU.

    ~5 minutes
  4. Start syncing

    Click Start Syncing. Stock aligns from your source store, then stays in step on its own.

    Depends on catalogue size
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Step by stepHow to connect LightspeedHow to connect EtsyQuickSync setup guideCheck your SKUs before syncingAll docs

What QuickSync syncs between Lightspeed and Etsy

WhatLightspeedEtsy
Stock countBoth waysBoth ways
New listingsWe can create and updateWe can create and update
PricesSent, with your rule appliedSent, with your rule applied
Orders inInto QuickSyncInto QuickSync
Tracking backMarked shipped, no tracking numberWhere Etsy grants shipping access
Photos and optionsPhotos, sizes and coloursEtsy allows two option types

Example: follow one Etsy sale

For makers who sell at a counter on Lightspeed and online on Etsy. Etsy is the tighter side twice over: it cuts a SKU at 32 characters against Lightspeed’s 64, and it gives a listing two option types, so the code and the options both have to fit Etsy’s shape.

Etsy Etsy · order #447114:02:11
Classic Tee, Black, M1 × $24.00
Stock before this sale42

Synced automatically
Lightspeed and Etsy Lightspeed updated
ChannelStockUpdated
EtsyEtsy41sold here
Lightspeed and EtsyLightspeed41updated

What to know before you connect

Inventory limit

Two option types on Etsy

Etsy allows two kinds of option per listing, so a product that is size, colour and material elsewhere has to fold down to two. We show you which products are affected before anything is published.

Manual control

Review export and draft settings for Lightspeed and Etsy

Connecting Lightspeed and Etsy imports their catalogues. A confirmed Sync Products export can create missing products. Ongoing product syncing follows your master store on Pro or higher. Use Create as drafts where supported when you want to review copies before publication.

Speed

The register is instant; Etsy is on a timer

One direction corrects in a second, the other within five minutes.

Lightspeed tells us the moment the till rings, so when something sells at the counter the Etsy listing drops to match in about a second. Etsy doesn’t announce orders to anyone, so we check every five minutes, and an Etsy sale reaches the register on the next look.

What that asks of you is small and specific: on the handful of items that sell fastest, keep one unit of safety stock. A five-minute window on an item that sells twice a day is no window at all; on the market-day bestseller it’s worth the single held-back unit.

Etsy’s shape

Two option types, and 32 characters of code

The marketplace decides the catalogue’s shape, not the register.

Etsy allows a listing two option types, so an item that’s size, colour and material on the register has to fold down to two on Etsy. We list the affected products before anything publishes, and you choose how each folds.

Etsy also allows the same SKU on more than one listing, which we won’t guess between: duplicates are flagged and sit out of sync until each listing has its own code. And because a new Etsy listing costs $0.20, nothing publishes to Etsy until you’ve approved it.

Questions people ask about this pair

How do I connect Lightspeed to Etsy?

You sign in to Lightspeed X-Series and approve QuickSync for the outlet you want connected. You approve QuickSync from your Etsy account for the shop you want connected. Then match products by SKU, choose which shop holds the true count on day one and turn the sync on. Keep SKUs within 32 characters, Etsy’s limit.

Can I sync inventory between Lightspeed and Etsy?

Yes, through a tool in the middle, since neither platform reads the other. QuickSync matches items by SKU and keeps both sides in step automatically. Keep SKUs to 32 characters or fewer, Etsy’s limit and the tighter of the two.

Do I have to re-list my Lightspeed products on Etsy?

No. We match your existing listings by SKU, and hand you whatever we could not match. If you do copy a listing across, watch Etsy: Etsy allows two kinds of option per listing, so a product that is size, colour and material elsewhere has to fold down to two. We show you which products are affected before anything is published.

Can I charge a different price on Etsy?

Yes, on Ultra or higher. Set a price-modification rule for Etsy in its store settings. Ongoing price updates follow the product master and the selected rule, so Lightspeed and Etsy can use different prices.

Does the tracking number go back to both shops?

Supported shipment updates return to the original order when the connected fulfillment store supplies them. QuickSync can mark the Lightspeed sale shipped, but does not store the carrier or tracking number there. Etsy accepts updates only where it grants access for your shipping origin, integration date and approved-provider status. If access is restricted, add tracking and mark the order shipped in Etsy.

Does an Etsy order get recreated on Lightspeed?

Eligible Etsy orders can create a routed copy in Lightspeed when you choose it as your fulfillment store and enable order syncing on Pro or higher. The original stays in its source store. Unsupported directions, order state and your settings can prevent a copy in Lightspeed.

What happens if a buyer cancels or I refund them on Lightspeed or Etsy?

A refund alone does not restock an item. When the originating platform reports a stock increase, QuickSync propagates the updated quantity between Lightspeed and Etsy.

Which plan do I need for Lightspeed and Etsy?

For Lightspeed and Etsy, Lite starts at $19/month for two stores and 1,000 syncing items and includes inventory syncing. Ongoing product updates and order syncing require Pro or higher; price modification requires Ultra or higher. Choose a plan for both your features and catalogue size. Extra stores are billed at the selected plan rate; see Pricing for current limits.

Connect Lightspeed and Etsy

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