Lightspeed eBay integration that keeps the register and the marketplace in step

Sell on Lightspeed or eBay and QuickSync updates the other automatically.

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How to connect Lightspeed and eBay

  1. Connect Lightspeed

    You sign in to Lightspeed X-Series and approve QuickSync for the outlet you want connected.

    ~1 minute

  2. Connect eBay

    You sign in to eBay and grant QuickSync access to the selling account.

    ~1 minute

  3. Choose what to sync

    Pick all products or a list, the source store and its locations. Existing products match by SKU.

    ~5 minutes

  4. Start syncing

    Click Start Syncing. Stock aligns from your source store, then stays in step on its own.

    Depends on catalogue size
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Step by stepHow to connect LightspeedHow to connect eBaySet up eBay business policiesQuickSync setup guideCheck your SKUs before syncingAll docs

What QuickSync syncs between Lightspeed and eBay

WhatLightspeedeBay
Stock countBoth waysBoth ways
New listingsWe can create and updateWe can create and update
PricesSent, with your rule appliedSent, with your rule applied
Orders inInto QuickSyncInto QuickSync
Tracking backMarked shipped, no tracking numberSent to the order
Photos and optionsPhotos, sizes and coloursPhotos, sizes and colours

Example: follow one eBay sale

For shops that sell over the counter on Lightspeed and move stock on eBay. eBay stops a SKU at 50 characters against Lightspeed’s 64, and neither side hears about the other’s sales on its own.

eBay eBay · order #447114:02:11
Classic Tee, Black, M1 × $24.00
Stock before this sale42
Synced automatically
Lightspeed and eBay Lightspeed updated
ChannelStockUpdated
eBayeBay41sold here
Lightspeed and eBayLightspeed41updated

What to know before you connect

Inventory limit

Lightspeed marks it shipped, without the number

Lightspeed records a sale as fulfilled but does not keep a carrier or tracking number against it. We mark it shipped and the number stays visible in QuickSync.

Manual control

Review export and draft settings for Lightspeed and eBay

Connecting Lightspeed and eBay imports their catalogues. A confirmed Sync Products export can create missing products. Ongoing product syncing follows your master store on Pro or higher. Use Create as drafts where supported when you want to review copies before publication.

Speed

The till is instant; eBay is checked

A counter sale reaches eBay in about a second; the return trip takes up to two minutes.

Lightspeed reports a sale the moment it happens, so the eBay listing drops to match in about a second. eBay announces nothing, so we ask it every two minutes, and an eBay sale reaches the register on the next check.

Two minutes matters only at speed. An item selling twenty a day sells one every seventy minutes, and a two-minute window on that is a fraction of a unit. Hold one back on anything genuinely fast and the window stops being a risk.

The details

Fifty characters, and a sale marked shipped without its number

eBay sets the code limit; Lightspeed sets the shipping quirk.

The SKU that matches an item across the two has to fit eBay’s 50-character limit, the tighter side here. Trim long register codes before connecting and the first match is clean.

Shipping detail travels one way. The tracking number goes to the eBay order as normal, but Lightspeed records a sale as fulfilled without keeping a carrier or number against it, so the number stays visible in QuickSync and on eBay rather than on the register.

Questions people ask about this pair

How do I connect Lightspeed to eBay?

You sign in to Lightspeed X-Series and approve QuickSync for the outlet you want connected. You sign in to eBay and grant QuickSync access to the selling account. Then match products by SKU, choose which shop holds the true count on day one and turn the sync on. Keep SKUs within 50 characters, eBay’s limit.

Can I sync inventory between Lightspeed and eBay?

Yes, with a sync tool between them: neither reads the other on its own. QuickSync matches by SKU (keep codes to eBay’s 50-character limit) and keeps both sides in step automatically.

Where does the tracking number go on an eBay order?

Supported shipment updates return to the original order when the connected fulfillment store supplies them. QuickSync can mark the Lightspeed sale shipped, but does not store the carrier or tracking number there. Supported tracking details can return to the originating eBay order.

Do I have to re-list my Lightspeed products on eBay?

No. Existing Lightspeed and eBay listings match by SKU. A separate Sync Products export can create missing products. Ongoing product updates require Pro or higher and a master store. Review the export scope and draft setting before confirming a write.

Can I charge a different price on eBay?

Yes, on Ultra or higher. Set a price-modification rule for eBay in its store settings. Ongoing price updates follow the product master and the selected rule, so Lightspeed and eBay can use different prices.

Does the tracking number go back to both shops?

Supported shipment updates return to the original order when the connected fulfillment store supplies them. QuickSync can mark the Lightspeed sale shipped, but does not store the carrier or tracking number there. Supported tracking details can return to the originating eBay order.

Does an eBay order get recreated on Lightspeed?

Eligible eBay orders can create a routed copy in Lightspeed when you choose it as your fulfillment store and enable order syncing on Pro or higher. The original stays in its source store. Unsupported directions, order state and your settings can prevent a copy in Lightspeed.

What happens if a buyer cancels or I refund them on Lightspeed or eBay?

A refund alone does not restock an item. When the originating platform reports a stock increase, QuickSync propagates the updated quantity between Lightspeed and eBay.

Which plan do I need for Lightspeed and eBay?

For Lightspeed and eBay, Lite starts at $19/month for two stores and 1,000 syncing items and includes inventory syncing. Ongoing product updates and order syncing require Pro or higher; price modification requires Ultra or higher. Choose a plan for both your features and catalogue size. Extra stores are billed at the selected plan rate; see Pricing for current limits.

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