Amazon Lightspeed integration that keeps the register and the marketplace in step
For shops that run a Lightspeed register and also sell on Amazon. Lightspeed records a sale as fulfilled but keeps no carrier or tracking number against it, so we mark it shipped and the number stays visible in QuickSync. Both sides tell us the moment something sells, so the other is corrected in a second or two.
From $19 a month for two shops · no credit card · connected in about ten minutes · nothing changes until you say so · Updated 29 August 2026
Amazon
LightspeedHow to connect Amazon and Lightspeed
Four steps and about ten minutes. The two connections are a login each; most of the time is us matching your catalogues, and nothing changes until you switch it on.
Connect Amazon
You authorise QuickSync in Seller Central for the marketplaces you sell in.
Connect Lightspeed
You sign in to Lightspeed X-Series and approve QuickSync for the outlet you want connected.
Let it match your products
We line the two catalogues up by SKU, then by title, and hand you a short list of anything we could not match. You decide what happens to those.
Watch, then switch it on
Leave it watching for a few days and check the numbers agree. When you are happy, let it start making changes, one shop at a time.
What an Amazon Lightspeed integration actually moves
One row per job, based on how QuickSync connects to Amazon and Lightspeed today. Where a side does not allow something, the cell says so.
| What | Amazon | Lightspeed |
|---|---|---|
| Stock count | We always send, and hear back for items you ship | Both ways |
| New listings | We can create and update | We can create and update |
| Prices | Sent, with your rule applied | Sent, with your rule applied |
| Orders in | Into QuickSync | Into QuickSync |
| Tracking back | Amazon does not accept one from us | Marked shipped, no tracking number |
| Photos and options | Photos, sizes and colours | Photos, sizes and colours |
| How fast we update it | A second or two | Under a second |
| How fast it tells us | The moment it happens | The moment it happens |
Running the register and the other channel by hand
The register and the Amazon listing are the same unit of stock. When only one of them knows it sold, the other keeps offering it. That is how you oversell.
| Two shops, run by hand | Two shops, connected |
|---|---|
| The last one sells in both shops within the same hour | Whichever shop sells it, the other one drops to match |
| Typing the same stock numbers into Amazon and Lightspeed each morning | One count, sent to both, without anyone opening a spreadsheet |
| Changing a price means editing the same product twice | Change it once and each shop gets the price you set for it |
| Orders in two dashboards, matched up by hand at the end of the week | Every order already matched to the right product |
| A refund leaves your numbers wrong until someone notices | A refund puts the stock back and tells both shops |
| Guessing how stale each shop’s number is | A sale on either shop reaches the other in a second or two |
One Lightspeed order, start to finish
Real timings, second by second.
Lightspeed · order #447114:02:11Lightspeed41sourceAmazon41+1.4sCorrecting Amazon takes a second or two once we have the sale. The order is in your packing list with the Lightspeed order number on it.
The other direction is the same: a sale on Amazon reaches Lightspeed just as quickly, because Amazon pushes it to us the moment it happens too.
The limits: know them before you connect
Every Amazon Lightspeed integration has constraints. These are the ones that apply here.
Quick between Amazon and Lightspeed
Both Amazon and Lightspeed tell us the moment something sells, so a sale in one is reflected in the other in a second or two. There is no polling gap on this pair.
Stock Amazon holds is left alone
We always send your count to Amazon, but we only take changes back for items you ship yourself. Anything Amazon stores and ships keeps its own count, which is Amazon’s to own.
Nothing publishes itself to Amazon or Lightspeed
Copying a listing from Amazon to Lightspeed (or the other way) always waits for you to look at it. Stock is the only thing that moves on its own, and only once you have turned it on.
Stock that Amazon ships keeps its own count
We always send your figure out to Amazon. What comes back is the part that differs.
We send your count to Amazon whichever way an item is fulfilled, so a sale at the Lightspeed till lowers what Amazon shows either way. The direction that changes is the one coming back. For items you pick and post yourself, we take Amazon’s changes and carry them through to Lightspeed. For anything Amazon holds and ships, we leave the count alone on purpose.
That is a decision rather than an unfinished feature. Amazon owns what is sitting in its own warehouses and knows those shelves better than we do, so writing our number over theirs would mean guessing at receipts, damages and returns that never pass through your shop. Leaving Amazon authoritative over its own stock is the honest option, and it means the goods on your Lightspeed shelf are what this pair keeps in step.
The other thing to settle first is SKU length. Amazon truncates anything over 20 characters, the tightest limit of any channel we support, while Lightspeed takes 64. Twenty goes fast if you build codes out of words, and a truncated SKU stops matching the item it came from without raising an error, so the count simply stops moving. Shorten the pattern once, before you connect.
Neither side will hold a tracking number
Amazon has no field for one, and Lightspeed keeps the fulfilment without the detail.
Amazon gives us nowhere to write a tracking number back, so a number you generate for an Amazon order stays in QuickSync. Lightspeed is a half-measure rather than a flat no: we tell it the sale is fulfilled and it records that much, but it does not store the carrier or the number against the sale. The order stops showing as outstanding while the detail itself lives elsewhere.
For most shops that is a reporting inconvenience rather than an operational one, so long as you know about it in advance. It turns into a real problem only if your process assumes somebody can open either platform and read a tracking number off the record, because on this pair neither will have it. QuickSync is the place to look, and whoever answers the parcel emails should be told that.
Two shops fits the smallest plan
Your catalogue size picks the plan, and your plan price covers two connected shops with every shop after that adding it again. Three shops on Lite is $38 a month.
Lite
$19/mo for two shops1,000 items and up to eight connected integrations, with stock matched on both sides automatically. Enough for Amazon and Lightspeed on their own, at $19 a month for the two.
Pro
$29/mo for two shops2,500 items and up to eight connected integrations. Listings and orders sync here as well as stock. Most sellers running two shops properly end up here.
Ultra at $69 and Ultra+ at $99 add larger catalogues, price rules and setup help. Every plan starts with a 14-day free trial and no card.
Questions people ask about this pair
How quickly does Lightspeed update after something sells on Amazon?
A second or two in normal conditions. Amazon tells us the moment the sale happens and we write the new count to Lightspeed straight away. The reverse is the same when Lightspeed sells. If either side is briefly unreachable we hold the update and keep trying rather than dropping it.
Does QuickSync sync Amazon FBA stock to Lightspeed?
We always send your count out to Amazon, but for stock Amazon holds and ships we do not take Amazon’s changes back, so an FBA quantity stays Amazon’s to own and does not drive your Lightspeed figure. For items you pick and post yourself, changes travel both ways and reach the till.
Does Lightspeed show tracking numbers from Amazon orders?
No. Amazon has no field for us to write a tracking number into, and Lightspeed records a sale as fulfilled without storing the carrier or the number against it. The tracking stays in QuickSync. Both are platform limits rather than choices on our side, so no tool will put the number on either record.
Do I have to re-list my Amazon products on Lightspeed?
No. We match your existing Amazon and Lightspeed listings by SKU first, then by title, and hand you a short list of whatever we could not match. You can also copy a listing from one side to the other if you want it in both places; that step always waits for you.
Can I charge a different price on Lightspeed?
Yes. Set a rule once for Lightspeed: a percentage, a fixed uplift, or a price you type yourself. We apply it whenever the price changes, and nothing forces Amazon and Lightspeed to the same number.
Does the tracking number go back to both shops?
Not to Amazon. Amazon has no way for us to send a tracking number back. On Lightspeed we can mark the sale shipped, but the carrier and tracking number are not stored there.
Does an Amazon order get recreated on Lightspeed?
No. The order stays on Amazon. We pull it into your one QuickSync list next to your Lightspeed orders so you pack from one place, without creating a duplicate Lightspeed order for it.
What happens if a buyer cancels or I refund them on Amazon or Lightspeed?
The stock goes back. A cancellation or a refund puts the item back into your count and we send the corrected number to both Amazon and Lightspeed.
Which plan do I need for Amazon and Lightspeed?
Lite covers Amazon and Lightspeed. Lite is $19 a month for two shops and holds 1,000 items, with up to eight connected integrations. You would move up a plan for catalogue size, and your bill goes up by another $19 if you connect a third shop.
Selling somewhere else as well?
Each combination has its own page, including the limits that apply to that pair, not a generic Amazon write-up with the logo swapped.
Or read about one shop on its own
Every channel has a page covering exactly what syncs, what does not, and how fast.
Connect Amazon and Lightspeed and watch one correct the other
Make one test sale and watch the other shop’s count drop. If it doesn’t work the way this page describes, you’ve spent ten minutes and no money.
No credit card required
Setup guides for this pair
Connect each shop with its own walkthrough, then come back to this page for how Amazon and Lightspeed stay in step.