Stock syncs both ways (Amazon only receives it), product details go out from your main store, and orders come into your packing store. Most apps tell us about a change as it happens. We check Etsy, eBay, Xero, TikTok Shop’s and Squarespace’s stock, and Amazon’s orders on a timer, and read stock sold in Clover a while after each order.
This table has all 13 apps. Under it, each app’s notes cover what a cell can’t: the conditions, limits and gaps.
All 13 apps
| App | Stock to it | Stock from it | Product details to it | Can be main store | Sends orders | Can be packing store | Tracking back to it | How fast we hear |
|---|---|---|---|---|---|---|---|---|
| Shopify | Yes | Yes | Yes | Yes | Yes, once paid | Yes | Website sign-ups | As it happens |
| WooCommerce | Yes | Yes | Yes | Yes | Yes, once processing | Website sign-ups | When Shopify packs | As it happens |
| Wix | Tracked items | Tracked items | Physical products | Yes | Yes | No | When Square or WooCommerce packs | As it happens |
| Squarespace | Yes | Yes | Yes | Yes | Yes | No | Yes | Orders as they happen, stock every 2 min |
| Etsy | Yes | Yes | Yes | Yes | Yes, once paid | No | Yes, except some US shops | Stock every 2 min, orders every 5 min |
| eBay | Yes | Yes | Yes | Yes | Yes | No | When Shopify packs | Every 2 min |
| Amazon | Yes, not FBA | No | No | Yes | Yes, not FBA | No | Yes, shipment confirmed | Orders every 2 min |
| TikTok Shop | Yes | Yes | Yes | Yes | Yes | No | Yes, not orders TikTok ships | Orders as they happen, stock every 2 min |
| Square | Yes | Yes | Yes | Yes | Yes, once completed | Website sign-ups | No | As it happens |
| Clover | Yes | Yes | No photos or descriptions | Yes | Yes, once closed | Yes, not Clover EU | No | As it happens, except stock from a sale: 30 min after the order |
| Lightspeed | Yes | Yes, unless another store packs | Yes | Yes | Yes, once paid | Yes | Shipped status only | As it happens |
| QuickBooks | Inventory items | Inventory items | Yes | Yes | No | Website sign-ups | No | As it happens |
| Xero | Tracked items | Tracked items | Yes | Not checked | No | Website sign-ups | No | Every 2 min |
What some cells mean:
- Website sign-ups: you created your account on our website, or you pay through the Clover App Market. If your account started in the Shopify App Store or another app store, those stores say Not supported when you pick a packing store, and we don’t write tracking into your Shopify orders.
- Tracking back to it: only a Shopify, WooCommerce or Square packing store sends tracking. Tracking and shipping status has every store’s rules.
- Not checked: we haven’t confirmed it works, so don’t rely on it.
- Sends orders: How order syncing works says when each store’s orders are ready to copy. Cancellations aren’t here, because only a Shopify cancellation reaches the copy. See Cancellations and refunds.
- Locations: if a store keeps stock in several places, we sync only the locations you connect.
- Plans: stock syncs on every plan. Product details and orders need Pro or above.
Online stores
Shopify
- Stock. We sync the count Shopify shows as available, location by location. When we write a count, we switch on Track quantity for that variant.
- Products. Shopify takes up to 3 option groups and 2,048 variants per product, and we send up to 100 photos. Videos need Ultra and above.
WooCommerce
- Stock. We sync products and variations with Stock management on, and we turn it on when we write a count. A WooCommerce site is one location to us, whatever plugin it runs.
- Tracking. It needs the Shipment Tracking extension, both ways. A WooCommerce order gets tracking only when Shopify packs the whole order in one package.
Wix
- Stock. Counts sync for items with Track inventory on, up to 99,999. On older Wix sites, writing a count turns Track inventory on. Newer Wix sites can keep stock in several warehouses. Connect each one under Connect locations. We don’t connect new ones for you.
- Products. We create physical products only. A draft in your main store arrives hidden, and we cut SKUs to 40 characters. A copy whose SKU we cut doesn’t match its original, so its stock won’t sync.
- Tracking. We send Wix tracking for six carriers only, as one shipment for the whole order: FedEx, UPS, USPS, DHL, Canada Post and Hermes.
Squarespace
- Products. Edits you make in Squarespace arrive on the same timer as its stock. New products go to your default store page, which you pick in the store’s Review settings.
- Tracking. The carrier has to be one of the 25 Squarespace accepts. We ask Squarespace not to email the buyer.
Marketplaces
Etsy
- Stock. Etsy holds up to 999 per listing. At zero, we turn the listing off. When stock comes back, we turn it on again only if Etsy shows it as sold out. Check your inactive listings after a restock.
- Listings. Up to 20 photos and 400 variant combinations. We send Etsy up to 2 option groups of up to 70 values each. With 3, we merge two into one if they fit. With 4 or more, a product won’t list. Descriptions arrive as plain text.
- Fees. Setup, the Product syncing window and QuickFix ask you to accept Etsy’s listing fees before they create listings, unless they’re drafts.
- US shops. If your shop’s in the US and first connected to QuickSync on or after 21 October 2024, Etsy refuses our tracking. It leaves the street address off those orders, too.
eBay
- Before you list. eBay wants shipping, return and payment policies and a ship-from address first. Set the policies up in eBay, then pick them in the store’s Review settings.
- Stock. We send one count per SKU, not one per eBay location. To show 0 on a listing you made in eBay, turn on eBay’s out-of-stock option.
- Listings. Up to 24 photos. A SKU over 50 characters, or with a semicolon, tab or other control character, won’t list. Setup, the Product syncing window and QuickFix ask you to accept eBay’s listing fees before they list.
- Tracking. The carrier must be on eBay’s list.
Amazon
- Products. We don’t create or edit Amazon listings, because product export to Amazon is off. Amazon takes stock and orders only.
- Stock to Amazon. We send the stock you ship yourself. We don’t read stock Amazon holds for you (FBA), and orders Amazon ships don’t copy to your packing store.
- Stock from Amazon. We don’t read stock changes from Amazon, sales included. Make stock changes in your other store. We’ll send the new count to Amazon.
- Main store. Amazon can be your main store. We don’t check it for listing edits on a timer, though.
- Tracking. We confirm the shipment on Amazon, with its carrier and tracking number, only when Shopify, WooCommerce or Square packs. It’s one package for the whole order.
TikTok Shop
- Orders TikTok ships. These never get tracking from us. In the US, they arrive without the buyer’s address and can only go to QuickBooks or Xero. Elsewhere, they don’t sync.
- Stock. We send stock only to your own active warehouses, not to return warehouses or ones TikTok runs. It never goes below 0. With order syncing on, stock from a TikTok Shop sale can wait until the order ships.
- Listings. New listings take up to 9 photos, 100 variants and 3 option groups, and they can start as drafts. TikTok caps how many listings a new seller can add each day.
Point of sale
Square
- Stock. We sync Square’s in-stock count, only at the locations you connect, or at your only location.
- Products. A draft in your main store arrives in Square as an active item.
- Tracking. We never write tracking into Square orders. As your packing store, Square sends it back only when the shipment has both a tracking number and a carrier.
Clover
- Packing store. Clover and Clover LA can be your packing store on any account. Both need an order type with “quick” in its name, or your only order type. Clover order type shows how to add one.
- Products. We send the name, SKU, barcode, price, cost, category and tax switch. Each variant becomes its own Clover item, and a draft arrives visible.
Lightspeed
- Which Lightspeed. We connect Lightspeed Retail (X-Series) only.
- Stock. With several outlets, we sync only the ones you connect. When another store packs your orders, we don’t pass on stock changes made in Lightspeed.
- Packing store. Orders arrive as parked sales. We leave off any line whose SKU matches no Lightspeed product.
- Products. A draft in your main store arrives active.
QuickBooks and Xero
Neither one sends us orders. They take orders in only as your packing store. There’s one packing store per account, so while one of them has the job, no shop gets your orders. Nothing ships from them, and nothing goes back to the store the buyer used.
QuickBooks
- Orders. A paid order becomes a sales receipt. An unpaid one becomes an open invoice, with no payment recorded.
- Stock. Counts sync for Inventory items, with quantity tracking switched on in your QuickBooks company.
- Products. Each product becomes a category, with one item per variant under it.
- Refunds. We record them only for Shopify and Clover orders. Cancellations and refunds has the rest.
Xero
- Orders. Each order arrives as a draft invoice, with no payment. It stays a draft until you approve it.
- Stock. It syncs while Track inventory is on and you’ve picked all three inventory accounts in the store’s Review settings. Only items Xero tracks count. We record each change as a $0 bill or credit note from QuickSync Inventory Adjustment.
- Products. We create one Xero item per variant. We cut SKUs over 30 characters to 30, and a draft in your main store arrives as a sold item.
- Main store. We haven’t checked Xero as a main store. Use a shop for that job.
Common questions
How often does QuickSync sync?
QuickSync’s sync speed depends on the app where the change happens. Shopify, WooCommerce, Wix, Square, Clover, Lightspeed and QuickBooks tell us as it happens, but stock sold in Clover reaches us 30 minutes after the order. We check eBay, Xero and Etsy every 2 minutes, Etsy orders every 5, TikTok Shop’s and Squarespace’s stock every 2, and Amazon orders every 2. With order syncing on, stock from a TikTok Shop sale can wait until the order ships. Lightspeed stock changes stop while another store packs your orders.
Can I sync stock one way only?
No. Stock syncs both ways between your connected stores, and there’s no setting that makes a store send counts without taking them. Amazon only takes them, and so does Lightspeed while another store packs your orders. Your main store decides product details, not stock. The first sync copies your starting store’s counts to the others. After that, a sale or a restock in any other store updates the rest. To keep a product out of syncing, leave it off your sync list.
Do edits in my other stores sync back to my main store?
No. Titles, descriptions, prices, photos and variants go one way, from your main store to the others. An edit you make somewhere else stays there until that product next changes in your main store, and then the main store’s version comes back. Stock’s the exception: it syncs both ways. For a different price on one store, set a price rule, on Ultra and above.
Can QuickSync list my products on Amazon?
No. We don’t create or edit Amazon listings, so product details never go to Amazon. We work with Amazon for stock and orders: we send the stock you ship yourself to your Amazon listings, and with order syncing on, we check for new Amazon orders every 2 minutes and copy them to your packing store. List the product in Seller Central with the SKU your other stores use.
Next step
To see which product fields each store takes, read What product syncing changes. To choose where orders go, read Choose your packing store.